cancel
Showing results for 
Search instead for 
Did you mean: 

Pop-ups not being blocked

SOLVED
Highlighted
New Contributor

Pop-ups not being blocked

I have the latest Firefox (18.0.2) on Mac 10.7.5. A few days ago I updated it with the latest Java (7_13) because we use some software in my company that requires it.

Before the update, Firefox blocked two pop-up ads on my company's web site (www.lawtechnologynews.com).

After the update, the pop-ups are no longer blocked. I made sure the pop-up blocker is still enabled and that our domains are not excepted.

Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: Pop-ups not being blocked

I figured out that during my Java and Firefox updates, I somehow lost the ad blocker extension. Reinstalled that, and now it works fine.

5 REPLIES
Site Moderator

Re: Pop-ups not being blocked

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

New Contributor

Re: Pop-ups not being blocked

I figured out that during my Java and Firefox updates, I somehow lost the ad blocker extension. Reinstalled that, and now it works fine.

New Contributor

Re: Pop-ups not being blocked

Im using version 20.0.1 on windows and have the same problem, I have checked and its blocked ,but pop ups still keep popping up, please fix ?

New Contributor

Re: Pop-ups not being blocked

how do you re-install the add blocker ?

Support Forum Moderator

Re: Pop-ups not being blocked

auto78900,

Please Ask a new question and provide the requested information.