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Pop ups and little ads keep appearing on the screen even though I have pop-upblocker on. How do I stop it?

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New Contributor

Pop ups and little ads keep appearing on the screen even though I have pop-upblocker on. How do I stop it?

Randomly when I turn on firefox, go to a new page or open a new tab I will either get a full blown pop up (Almost all of them are awful but one was actually a full TV episode which threw me for a loop. And it was to a show I actually like) or I will get a little tiny add or video in the bottom right hand corner. Most of the time, though HIGHLY annoying, I can just close it down. But when it pops up when I'm trying to watch something on Netflix I have to refresh the page in order for it to go away. I have popup-blocker on but I'm still getting popup and little ads like crazy. I've run virus and malware scans. But it doesn't find anything. I don't want to reinstall firefox if possible because I don't want to have to copy my 50 bookmarks....anything else I can do? Help?

1 ACCEPTED SOLUTION

Accepted Solutions
Support Forum Moderator

Re: Pop ups and little ads keep appearing on the screen even though I have pop-upblocker on. How do I stop it?

ArcadeCandy Games is a known purveyor of advertisements - you should get rid of that extension. Also, the popup blocker doesn't block advertisements, an extension like Adblock Plus is used for that type of blocking.

https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/

5 REPLIES
Support Forum Moderator

Re: Pop ups and little ads keep appearing on the screen even though I have pop-upblocker on. How do I stop it?

ArcadeCandy Games is a known purveyor of advertisements - you should get rid of that extension. Also, the popup blocker doesn't block advertisements, an extension like Adblock Plus is used for that type of blocking.

https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/

New Contributor

Re: Pop ups and little ads keep appearing on the screen even though I have pop-upblocker on. How do I stop it?

So far it's working! Thank you so much! I've been dealing with it for months now!

New Contributor

Re: Pop ups and little ads keep appearing on the screen even though I have pop-upblocker on. How do I stop it?

Bull-oney!!! When using Internet Explorer and Chrome I don' have this issue. I have decided not to use Firefox because it is ridiculous that a pop up blocker setting can't block an invasive pop up!!!

New Contributor

Re: Pop ups and little ads keep appearing on the screen even though I have pop-upblocker on. How do I stop it?

what if you use chrome? What then? It happens when I watch a show. This ad comes up that i've won this apple package and when I click the cross I still follow the link. It happens over and over again until I give up on watching the show and find something else to do. So... what program is best for chrome?

Support Forum Moderator

Re: Pop ups and little ads keep appearing on the screen even though I have pop-upblocker on. How do I stop it?

Doesn't Chrome have a support forum?