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Personas not working after latest FF update

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Personas not working after latest FF update

Today Mozilla updated me automatically to the latest beta of FF 20, and now the personas feature won't work at all with any persona. Before posting this I made sure the Personas Plus add-on was installed and enabled, which it is. What's going on?

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Accepted Solutions
Site Moderator

Re: Personas not working after latest FF update

Did you check the value of this pref?

  • browser.link.open_newwindow.override.external

If it has the default value (-1) then browser.link.open_newwindow is used.


In case you are using "Clear history when Firefox closes":

  • do not clear the "Site Preferences"

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

12 REPLIES
Site Moderator

Re: Personas not working after latest FF update

Does it work without the Persona Plus extension?

That extension is only needed for specific features and not for installing a persona (theme).

If you use a custom theme then try the default theme.

New Contributor

Re: Personas not working after latest FF update

Before the automatic installer put in FF 20ß1, personas were displaying perfectly. The Personas Plus add-on was installed and still is, and it shows no compatibility problems. However, all you see is a light purple background and no personas or themes anywhere.

I'm also noticing 2 more bugs:

(1) It does not save exceptions to sites that install add-ons or anything similar

(2) hyperlinks from outside programs are opening in new windows despite being set to open in the current tab.

I must state emphatically that FF 19ß6 and before did NOT have these issues. These are clearly bugs in FF 20ß1

MOZILLA - YOU LISTENING??

Site Moderator

Re: Personas not working after latest FF update

Did you check the value of this pref?

  • browser.link.open_newwindow.override.external

If it has the default value (-1) then browser.link.open_newwindow is used.


In case you are using "Clear history when Firefox closes":

  • do not clear the "Site Preferences"

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

New Contributor

Re: Personas not working after latest FF update

You're correct on both the above counts. You said if the newwindow.override was set to -1, this was causing the problem. What you didn't say was what number to change it to. I tried +1 and it worked. :-) Thanks for the information on the other one, I didn't know you could configure private browsing.

Now please find me a solution for the personas issue until ß2 is released. :-)

Site Moderator

Re: Personas not working after latest FF update

You were only updated to 20.0b1 because you were on the Beta testing channel due to using the 19.0b6 and not 19.0 release.

Site Moderator

Re: Personas not working after latest FF update

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

New Contributor

Re: Personas not working after latest FF update

Yes, I'm on the beta channel. I've used FF forever and a friend suggested it.

Guess what. Yesterday I closed the browser for several hours and when I turned it back on the personas came back all by themselves - I didn't do anything. I'm wondering if maybe it has something to do with the fact that after applying the tweaks you suggested, I put getpersonas.com as an exception in the security portion of the options menu. The only thing wrong with this possibility is that I never visited the site. I have no other possible explanation for why it's working OK now.

New Contributor

Re: Personas not working after latest FF update

Ok so I really need help and this is getting annoying. The other day I was on firefox, everything was fine, had my nice persona theme on it, then i exited firefox, went back into it a few minutes later only to find that it had to be update(thats fine with me) but to my surprise my persona was not showing up. So I thought ok maybe i just have to go find the theme again and wear it again. Well that didnt work so I tried a few different themes and same result. It said i was wearing it but no change to the appearance. So I came here looking for help. From what I'm reading in this post, which is the only post that is exactly my problem, I had not a dam clue what the solution is.

Site Moderator

Re: Personas not working after latest FF update

If you are in Private Browsing mode then the persona is disabled in Firefox 20 and later and you get the default theme and a possible purple PB icon on the tab bar and a "(Private Browsing)" appended to the title bar if visible.