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Page won't load; solution of clearing cookies, cache only works once and needs to be repeated.

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New Contributor

Page won't load; solution of clearing cookies, cache only works once and needs to be repeated.

For one site only, the message that the page will not load appears. I clear my cookies/cache, as per suggestions, but this allows me to access the site once only, then I need to clear the cookies/cache again. How can I solve this problem?

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Site Moderator

Re: Page won't load; solution of clearing cookies, cache only works once and needs to be repeated.

First, update your Firefox to Firefox version 15 (comes out today). This may correct the issue for you as the version you have is very old.

Then, if that doesn't work, try a Firefox Reset. Refresh Firefox - reset add-ons and settings

9 REPLIES
Site Moderator

Re: Page won't load; solution of clearing cookies, cache only works once and needs to be repeated.

First, update your Firefox to Firefox version 15 (comes out today). This may correct the issue for you as the version you have is very old.

Then, if that doesn't work, try a Firefox Reset. Refresh Firefox - reset add-ons and settings

New Contributor

Re: Page won't load; solution of clearing cookies, cache only works once and needs to be repeated.

Thanks for the advice, Tylerdowner. I've installed 15.0, and was able to get to the site instantly.

New Contributor

Re: Page won't load; solution of clearing cookies, cache only works once and needs to be repeated.

hello i have a similar issue, on my website when i try to test "register" meaning like to join my site, a blank page appears. I conducted all steps, upgraded, cleared everything refreshed, did all. It loads with other browsers, any one help?

Site Moderator

Re: Page won't load; solution of clearing cookies, cache only works once and needs to be repeated.

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

New Contributor

Re: Page won't load; solution of clearing cookies, cache only works once and needs to be repeated.

Thanks for reply, and i will check ur links. Is there a step by step that i can use as reference?

Site Moderator

Re: Page won't load; solution of clearing cookies, cache only works once and needs to be repeated.

New Contributor

Re: Page won't load; solution of clearing cookies, cache only works once and needs to be repeated.

i followed all steps and nothing my register page is blank, it's frustrating

New Contributor

Re: Page won't load; solution of clearing cookies, cache only works once and needs to be repeated.

nothing is working

Site Moderator

Re: Page won't load; solution of clearing cookies, cache only works once and needs to be repeated.

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.