cancel
Showing results for 
Search instead for 
Did you mean: 

Page number and page range have disappeared from print dialog

Highlighted
New Contributor

Page number and page range have disappeared from print dialog

Hello, suddenly in Firefox the print dialog is odd. There are no longer options on the main box for page range and # of pages to print, and many of the other options in the pull down are just blank. This happens with more than one printer, and NOT with those printers in Acrobat, Word etc. so I'm pretty sure it's Firefox. I am in Mac 10.6.8 with the latest Firefox 18.0.1. Thank you.

5 REPLIES
New Contributor

Re: Page number and page range have disappeared from print dialog

Continuing my question, here is a screen shot of the now incomplete print dialog. Has anyone seen this before? Thank you for any ideas.

2013-01-20-15-59-03-b1053f.png
Site Moderator

Re: Page number and page range have disappeared from print dialog

Do you mean that that window is cut off like in your screenshot?

Try to disable hardware acceleration in Firefox.

New Contributor

Re: Page number and page range have disappeared from print dialog

thank you. no, the screenshot is not the issue. This is an image of what a normal print dialog box looks like, and what mine used to look like too. See it has options for page range and copies in the top section. Suddenly, those options have disappeared from my box, so I am always stuck printing the whole thing.

2013-01-21-03-49-13-e19290.png
Site Moderator

Re: Page number and page range have disappeared from print dialog

New Contributor

Re: Page number and page range have disappeared from print dialog

Thank you. I tried that, no change. I see now that the page range and # pages has disappeared from the Safari print dialog box as well. But Chrome and non-browser software (Word, Xcel, Acrobat etc) still have those options correctly as always. What would impact JUST Firefox and Safari in this way? Does that suggest anything? Thank you for your help.