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Netflix/Silverlight quit working, is Firefox 10 a 64 bit browser?

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Netflix/Silverlight quit working, is Firefox 10 a 64 bit browser?

MS Silverlight is apparently required to stream Netflix. Streaming has stopped working for me every since Firefox upgraded to 10. MS says Silverlight will only work with a 32 bit browser.

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New Contributor

Re: Netflix/Silverlight quit working, is Firefox 10 a 64 bit browser?

I had the same problem. I'm running Windows Vista and Firefox 10.0.2 browser (I think).

What worked for me was to download Safari browser, then download Microsoft Silverlight from there. 

Then I closed out Safari (I just like Firefox better) and reopened Firefox. Went to Netflix and I can watch videos again!

4 REPLIES
New Contributor

Re: Netflix/Silverlight quit working, is Firefox 10 a 64 bit browser?

I had the same problem. I'm running Windows Vista and Firefox 10.0.2 browser (I think).

What worked for me was to download Safari browser, then download Microsoft Silverlight from there. 

Then I closed out Safari (I just like Firefox better) and reopened Firefox. Went to Netflix and I can watch videos again!

New Contributor

Re: Netflix/Silverlight quit working, is Firefox 10 a 64 bit browser?

Hi Ryan, That worked perfectly! In my case I opened a 32 bit version of explorer, downloaded Silverlight, close explorer and reopened firefox. Working again, thank you!

New Contributor

Re: Netflix/Silverlight quit working, is Firefox 10 a 64 bit browser?

Hey Steve, glad to hear it! Not having Netflix SUCKED! lol

New Contributor

Re: Netflix/Silverlight quit working, is Firefox 10 a 64 bit browser?

June 30, 2012 - Here is the best solution to this problem. Uninstall Firefox, and all your personal preferences. Then go to Program File(x86) folder and delete the Mozilla Firefox folder as well.

Go the Real Player application and Preference. Then uncheck the "Enable Web Download and Recording from these installed browsers" box, and select the “Don't show (download is only assessable from right-click)”box. Close Real Player.

Do a registry cleaning with wherever registry cleaner you trust on your system. Reboot your computer.7

Reinstall Firefox. Your problems with Neflix and all streaming media are now solved. It worked for me.