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Need help with website that used to work on Mozilla and now it does not.

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New User

Need help with website that used to work on Mozilla and now it does not.

I used to listen to music streaming thru my office off a website www.noshoesradio.com. This no longer works and has not worked for about a year now. Can you please help me with this? (Email and phone number removed by mod)

2 REPLIES
Site Moderator

Re: Need help with website that used to work on Mozilla and now it does not.

Please update to Firefox 18.0.1 then give this another shot.

If that doesn't help, read Websites look wrong or appear differently than they should

Site Moderator

Re: Need help with website that used to work on Mozilla and now it does not.

That is a Flash player.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin