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NEW TAB SELECTION NOT WORKING

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New User

NEW TAB SELECTION NOT WORKING

The 'New Tab' selection under 'File' does not work.

4 REPLIES
Support Forum Moderator

Re: NEW TAB SELECTION NOT WORKING

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

New User

Re: NEW TAB SELECTION NOT WORKING

Thanks Tony, all now restored to normality! John

New User

Re: NEW TAB SELECTION NOT WORKING

I'm having the same problem, but it's not in Windows, it's on a Mac. I don't have the ask toolbar as far as I can see.

Site Moderator

Re: NEW TAB SELECTION NOT WORKING

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).