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My homepage keeps changing to western union.

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New User

My homepage keeps changing to western union.

I have a dell computer and I use windows. Also the homepage I try to change it to is google. The precise web adresse is http://uae.westernunion.com/WUCOMWEB/staticMid.do?method=load&countryCode=AE&languageCode=en&pagenam...

If any one else has the problem please reply.

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1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: My homepage keeps changing to western union.

if your manual changes don't 'stick' after a restart of the browser, please look out for any suspicious extensions (like 3rd-party-toolbars or things you have not installed intentionally) presently installed under firefox/tools > addons > extensions or the programs section of the windows control panel and remove those entries.

in case this doesn't solve the issue please try this: go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

Remove a toolbar that has taken over your Firefox search or home page

How to fix preferences that won't save

2 REPLIES
Site Moderator

Re: My homepage keeps changing to western union.

if your manual changes don't 'stick' after a restart of the browser, please look out for any suspicious extensions (like 3rd-party-toolbars or things you have not installed intentionally) presently installed under firefox/tools > addons > extensions or the programs section of the windows control panel and remove those entries.

in case this doesn't solve the issue please try this: go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

Remove a toolbar that has taken over your Firefox search or home page

How to fix preferences that won't save

New User

Re: My homepage keeps changing to western union.

It is working for the moment. If it stops working (ie it changes the homepage to WU) the I will reply back. THANKS.