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My firefox 18 crashes very frequently and my experience is being very unenjoyable.

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New Contributor

My firefox 18 crashes very frequently and my experience is being very unenjoyable.

. All plugins are up to date. All of this happened after Firefox 17 and became worse after 18.

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12 REPLIES
Site Moderator

Re: My firefox 18 crashes very frequently and my experience is being very unenjoyable.

hello Aurizen, this seems to be related to hardware acceleration - for the moment please disable hardware acceleration in firefox > options > advanced > general.

Firefox crashes - Troubleshoot, prevent and get help fixing crashes

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New Contributor

Re: My firefox 18 crashes very frequently and my experience is being very unenjoyable.

alright i'll uncheck that and see if that solves the problem. hopefully it will stop.

Site Moderator

Re: My firefox 18 crashes very frequently and my experience is being very unenjoyable.

You seem to have two graphics display card installed.
A Nvidia card and a possibly integrated Intel display card.
The latter is causing the crashes, so you can also try to disable that card and only use the Nvidia if this is possible.

New Contributor

Re: My firefox 18 crashes very frequently and my experience is being very unenjoyable.

How can I disable one of the graphics card? Via Bios?

Site Moderator

Re: My firefox 18 crashes very frequently and my experience is being very unenjoyable.

Yes, the BIOS should be the place to check this.

I assume that you have installed a second display card, but haven't disabled the build-in graphics display.

Is this a correct assumption?

New Contributor

Re: My firefox 18 crashes very frequently and my experience is being very unenjoyable.

actually this computer is new and came with the two, for it is a laptop so I haven't touched the GPU.

Site Moderator

Re: My firefox 18 crashes very frequently and my experience is being very unenjoyable.

Then it can be tricky if there is no external monitor attached that uses the Nvdia card.

Did you check if there is an update for the (Intel) graphic driver?

New Contributor

Re: My firefox 18 crashes very frequently and my experience is being very unenjoyable.

I have a similar problem. I didn't see this issue at all on Firefox 17. It started right after I upgraded to 18. After disabling Hardware Acceleration, Firefox 18 is stable as it was with 17.

My laptop is ThinkPad T430s with Nvidia Optimus graphics. Nvidia Optimus uses 2 GPU's: Intel HD and Nvidia. It switches them depending on application load. Intel HD graphics is used most of the time with web browsing. I noticed Intel HD sometimes reported a problem

The driver of both GPU's are the latest version from Lenovo. Intel and Nvidia may have newer ones, but they may not work with Optimus since it is an integrated solution.

New Contributor

Re: My firefox 18 crashes very frequently and my experience is being very unenjoyable.

It turned out that the default GPU for Firefox was Nvidia. I can select which GPU an application runs on by right-clicking on the start menu. If I start Firefox with Intel GPU, no crash occurs. If Nvidia is selected, Firefox crashes in a minutes.