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My clear recent history always goes into "non-responding" mode. Why?

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New Contributor

My clear recent history always goes into "non-responding" mode. Why?

I always have to close out firefox and start over so don't know if all the items I want cleared are gone!

7 REPLIES
All Star Contributor

Re: My clear recent history always goes into "non-responding" mode. Why?

How are you doing that? Do you have the automatic clearing set up or are you using the clearing from the Tools menu?

New Contributor

Re: My clear recent history always goes into "non-responding" mode. Why?

I believe it's automatic with items checked that I want cleared - ie, cache, cookies, etc.

Site Moderator

Re: My clear recent history always goes into "non-responding" mode. Why?

That can be caused by clearing the cookies via "Clear Recent History".

  • https://support.mozilla.com/kb/Clear+Recent+History
  • Firefox/Tools > Options > Privacy > Firefox will: "Use custom settings for history" > [X] Clear history when Firefox closes > Settings
  • Firefox > History > Clear Recent History or Tools > Clear Recent History

If you use "Clear Recent History" to clear the cookies then Firefox also tries to clear the cookies from plugins like Flash (LSO) and starts a plugin-container process for each plugin and that can add extra time and can cause an unresponsive script error to appear.
Make sure that all plugins are up to date.

New Contributor

Re: My clear recent history always goes into "non-responding" mode. Why?

I use the tools and clear recent history.

New Contributor

Re: My clear recent history always goes into "non-responding" mode. Why?

Have not a clue as to what plug-ins are!

Site Moderator

Re: My clear recent history always goes into "non-responding" mode. Why?

Is cookies checked in the Clear Recent History settings?

  • Tools > Options > Privacy : History: [X] Clear history when Firefox closes > Settings

If it is then try to exclude the cookies and remove them manually.

  • Tools > Options > Privacy > Cookies: "Show Cookies"
New Contributor

Re: My clear recent history always goes into "non-responding" mode. Why?

Still went into non responding when I unchecked the cookies in Clear Recent History settings.