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My Norton toolbar doesn't workm in Firefox 21. It says it is incompatible with said version of Firefox. It is Norton toolbar version 2013.3.4.3.

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New Contributor

My Norton toolbar doesn't workm in Firefox 21. It says it is incompatible with said version of Firefox. It is Norton toolbar version 2013.3.4.3.

Also, there is no "enable" button next to the listing in add-ons list. I have the most current version of Norton Internet Security installed and there are no further updates available on Liveupdate. How do I resolve this issue?

4 REPLIES
Site Moderator

Re: My Norton toolbar doesn't workm in Firefox 21. It says it is incompatible with said version of Firefox. It is Norton toolbar version 2013.3.4.3.

hello howard, according to norton norton toolbar 2013.3.5.1 is the latest version available. in case you are not offered to download it even after running liveupdate repeatedly, please contact norton's support in order to get their product to work.

Legendary Contributor

Re: My Norton toolbar doesn't workm in Firefox 21. It says it is incompatible with said version of Firefox. It is Norton toolbar version 2013.3.4.3.

I am running Norton Safe Web with the last few versions of Firefox. I am on v21.0 now. Try this. Remove Norton took bar totally, then from Norton web site install it again. Sometimes a program gos bad and needs to be removed to fix it.

New Contributor

Re: My Norton toolbar doesn't workm in Firefox 21. It says it is incompatible with said version of Firefox. It is Norton toolbar version 2013.3.4.3.

How can I remove Norton Toolbar when there are no buttons to remove or enable/disable? Besides, I wasn't aware the toolbar had a standalone download? I thought it could only be received through Norton products such as Internet Security. Please advise.

Legendary Contributor

Re: My Norton toolbar doesn't workm in Firefox 21. It says it is incompatible with said version of Firefox. It is Norton toolbar version 2013.3.4.3.

Go to the Norton web site. If you can find the Safe Web page, try downloading it again. If you can't or still have problems, go to Norton's forums to ask for help.