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Mouse not scrolling after installing latest version of Firefox; all add-ons disabled, still not working.

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New User

Mouse not scrolling after installing latest version of Firefox; all add-ons disabled, still not working.

I have just installed the latest version of Firefox and suddenly the mouse won't scroll at all. I've disabled all add-ons in case that was the issue but that has not fixed the problem. I have also reset Firefox as well as closed out of it and back in. Nothing will make the mouse scroll again.

3 REPLIES
Site Moderator

Re: Mouse not scrolling after installing latest version of Firefox; all add-ons disabled, still not working.

hello RobynS, can you try to replicate this issue when you update to firefox 26 beta?

mozilla.org/beta

New User

Re: Mouse not scrolling after installing latest version of Firefox; all add-ons disabled, still not working.

Firefox just installed on my Mac, Mavericks. No vertical scroll anymore.

Why the hell do you automatically push your new versions? It's the second time I'm in this kind of blocking situation with Firefox.

Quite a pain

SUMO Contributor

Re: Mouse not scrolling after installing latest version of Firefox; all add-ons disabled, still not working.

Hello ndemoreau, please check if something changed in the mouse gestures options Apple menu > System preferences > Mouse, if the "two fingers" option is unchecked.

thank you