Most of my icons (e.g. Amazon book pictures) have disappeared. How do I get them back?
Recently, most of the icons that signify specific sources or locations or actions on web pages in my browser have stopped appearing. I get either no image or only generic gray icons (like a document icon). It makes most sites (e.g. like Amazon) nearly unusable. I don't think I've made any changes recently in my browser or my system. What has happened and how can I get my icons back. (BTW, I am NOT having this problem with Internet Explorer.) I am using Firefox 17.0.1, with an up-to-date Windows 7.
Re: Most of my icons (e.g. Amazon book pictures) have disappeared. How do I get them back?
Please try a Ctrl + F5 refresh. You may also have to Clear Now the Cache, Site Preferences , and Cookies with Time range to clear set to Everything via Tools (Alt + T) > Clear Recent History.
If the problem persists, you can reset Firefox and start afresh.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
Go to Firefox > Help > Troubleshooting Information.
Click the "Reset Firefox" button.
Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
Firefox will open with all factory defaults applied.
Did this fix your problems? Please report back to us!
If you would like to save a listing of the add-ons, changed preferences/settings etc. to quickly replicate the previous profile, please Copy all to clipboard (on the left of the reset button), and paste it into Office Excel, or OpenOffice/LibreOffice Calc, or notepad. However, it would be a good idea to check for the existence of the issue immediately after the reset.