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Mac 10.6.3 Microsoft Sliverlight problem

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New Contributor

Mac 10.6.3 Microsoft Sliverlight problem

I am running Mac 10.6.3 and have a problem. when I try to play a video it says you need Sliverlight plug in so I install Sliverlight (it said it was successful install) . I tried t run the video again and it says to install the plug in?? any ideas. I have tried Mac Safari and the video plays with no problem just will not work with Firefox.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Mac 10.6.3 Microsoft Sliverlight problem

Please do the following:

Type about:addons into your address bar, press Enter

Then go to plugins, and enable Silverlight, restart Firefox.

3 REPLIES
Site Moderator

Re: Mac 10.6.3 Microsoft Sliverlight problem

Please do the following:

Type about:addons into your address bar, press Enter

Then go to plugins, and enable Silverlight, restart Firefox.

Site Moderator

Re: Mac 10.6.3 Microsoft Sliverlight problem

You can try to run Firefox temporarily in 32 bit mode to see if that works.

You can use these steps to start Firefox in 32 bit mode:

  1. Close Firefox
  2. Start the Finder and open the Applications folder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window # Restart Firefox
New Contributor

Re: Mac 10.6.3 Microsoft Sliverlight problem

Thanks that fixed it. Not sure how I missed that????