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Lost my Norton Toolbar when I upgraded Firefox, how do I get the Norton Toolbar back?

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New Contributor

Lost my Norton Toolbar when I upgraded Firefox, how do I get the Norton Toolbar back?

I have Comcast High Speed Internet service. It comes with Norton Internet Security. I use the Norton toolbar a lot. When I downloaded Firefox 17.0.1, I lost the Norton Toolbar. How can I get it back?

3 REPLIES
Legendary Contributor

Re: Lost my Norton Toolbar when I upgraded Firefox, how do I get the Norton Toolbar back?

The Norton Toolbar is now compatible with Firefox 17. We have released a Firefox 17 compatibility patch for Norton Internet Security & Norton 360 20.2.0.19 which is available via LiveUpdate. If you are not seeing the Norton Toolbar in Firefox 17, check and make sure you're running NIS or N360 20.2.0.19. Please visit our Norton Update Center to receive the latest update.
http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-17-Support-for-Norton-Toolbar/...

Norton firefox https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?ct=us&lg=en&product=home&pvid=...

Site Moderator

Re: Lost my Norton Toolbar when I upgraded Firefox, how do I get the Norton Toolbar back?

If you installed Norton via Comcast then you may have to update that software via the Comcast website and can't do this via the Norton website.

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New Contributor

Re: Lost my Norton Toolbar when I upgraded Firefox, how do I get the Norton Toolbar back?

You can't download Norton Toolbar independently either you can update your Norton product! Here's a KB article which will help you to fix this issue - https://support.norton.com/sp/en/us/home/current/solutions/v58055475_EndUserProfile_en_us