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Kaspersky Anti Virus Add On Disabled

SOLVED
New User

Re: Kaspersky Anti Virus Add On Disabled

Does this mean that my Kaspersky AV doesn't work when I'm using Firefox? If so I have to be out of here. There seem to be so many problems with Firefox- Kaspersky, Sandboxie, and even my password to log to your support in didn't work, despite using the same password software to enter the password as I always have done (ie I didn't input it incorrectly). Was responding to your appeal for cash a mistake - should I really be cutting my losses and finding a browser that works? The last entry on this was last year - still no solutions. Agh!

New User

Re: Kaspersky Anti Virus Add On Disabled

Hey BristolPete,


Your are not alone. I feel the same way, no answers just directions on a work-around to a problem we are all experiencing. Extremely frustrating tech support! Might be time to change browsers?  ;(

Support Forum Moderator

Re: Kaspersky Anti Virus Add On Disabled

BristolPete,

NO, that doesn't mean that Kaspersky in its entirety will be blocked and won't work, merely that their silly, little addon won't work. And that falls on Kaspersky for not paying attention to what Mozilla is doing with Firefox for the future in the Nightly alpha development version; no secrets, any one can download and install Nightly. If Kaspersky was doing that, they would have 18 weeks advanced noticed about new, changed, or removed features that would be affecting their clients with concern to Kaspersky and Firefox.

And BTW, Kaspersky better have the 'stuff' straightened out by Jan 28 - 8 days from now - when Firefox 44 is released, because 'xpinstall.signatures.required' is said to be going away with Firefox 44. That override pref isn't a permanent 'fix'.

New User

Re: Kaspersky Anti Virus Add On Disabled

Thanks - I think. Firstly, thanks for the info that I can still browse in safety. Totally understand what you say about Kaspersky, that makes a lot of sense. The second bit I didn't begin to understand. You guys are so great at knowing what's happening, but techoplebs like me are confused by the language you use - hence I read the comments and thought my whole AV was screwed. Thanks for your replies, but do remember us lesser mortals too. So the work around - is it dodgy as I think it disables all certification, and is it going we be obsolete anyway with FF44?

Support Forum Moderator

Re: Kaspersky Anti Virus Add On Disabled

I am hoping that Kaspersky carries thru and "has their house in order" by next Tuesday Jan 26 when Firefox 44 is to be released - or maybe Mozilla decides to postpone the "mandatory" / enforcement once more ("again" - was originally Firefox 41) so that preference keeps working beyond Firefox 43 - but I ain't "gonna go there".

Bottom line is that Kaspersky voluntarily chose to use add-ons that integrate with Firefox to provide certain features they want to provide for their paying users. Firefox works fine without any Kaspersky add-ons for Firefox, but those Kaspersky add-ons have no use in any other browser - they are made specifically for Firefox. And considering that many of the "security add-ons" supplied by many Security Suite programs duplicate features that Firefox already built-in, "this lack of concern for their users" by Kaspersky (et al) should be especially aggravating for users of those Security Suites - if they had a grasp that those add-on features were present in Firefox to begin with. Nothing "new" just an alternative to Firefox standard features. "Useless in the words of an Administrator of this forum who is employed by Mozilla.

It is incumbent upon Kaspersky to keep their software up-to-date as Mozilla improves / changes Firefox or adds new requirements, like signing /verification for all add-ons. Also, any extension that contains binary components has to be updated for each new version of Firefox that is released; which should require testing to at least a limited extent for QC purposes, IMO . And a great part of that is testing the Nightly, WebDevel, and Beta versions that lead up to the Release of each new version of Firefox - find the problems or lack of compatibility long before their users are exposed to Kaspersky's lack of concern (IMO) for their users well being, by not having their add-ons ready for each new version on the day that it is released! Norton has been able to do that (with a few exceptions) since around the Firefox 8.0 version; it it too much to expect of Kaspersky or any other security suite developer? Any one can view the Firefox update schedule, it's not a "secret". https://wiki.mozilla.org/RapidRelease/Calendar


At risk of making this posting tl;dr - I use Free (for personal use) Anti-Virus applications - (currently Comodo Antivirus). And when the other Free AV programs that had been using in the past added a Firefox extensions, that I didn't and don't want, I would just install a different AV program which doesn't do that!

In no particular order, over the last 6 years I have dumped McAffe, AVG (twice), Avast, and Avira when they decided to 'include' a Firefox add-on which had features that have been built into Firefox since 2007 - 2008 = Anti-phishing and Web Forgery protection. A project that Google and Mozilla developed together. IMO, the only real "difference" an add-on can provide for their users is a different alert / block data-base; yes, I over simplified the subject, but I don't dislike Google enough to expressly want a different source for that data that is places inside of Firefox. And who has more expertise scanning the internet than Google?

In conclusion, I am not a "computer professional", my career was in automotive mechanical service and repair (30 years as a master technician & shop owner) before I retired a number of years ago. But I have been using PC's since 1984, many years before Al Gore "invented the internet"; for my business back in 1984 and strictly for personal use since 1997.

New User

Re: Kaspersky Anti Virus Add On Disabled

Hi Guys!!

Quite a can of worms I opened up here!!

In any case, everybody, the work-around DOES work as advertised and your computer IS protected whether you are using Chrome, Firefox or whatever browser is your favorite. I was just looking at a Firefox article (https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox?as=u&utm_source=inproduct) that explains quite a bit. It might be helpful if others read it too.

BTW, guys, don't vent too much against Kaspersky. I am working with them right now on another issue that is DEFINITELY connected to Windows 10. Anyone who is using Win 10 may have discovered they no longer have access to the BIOS on their machines. Despite all my efforts, i cannot turn on virtualization so a certain aspect of Kaspersky will run properly. They are as stumped as I am and also HP. I can't find any article, support forum or person who can tell me how to access the BIOS.

Anyway, enough for now. Talk to you all later!!!



Erik

New User

Re: Kaspersky Anti Virus Add On Disabled

i would use the jumpers on the board to reflash the bios but its all up too the user Only. Its your choice and no blame if something happens.

Support Forum Moderator

Re: Kaspersky Anti Virus Add On Disabled