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Jux (www.jux.com) doesn't work in FireFox anymore. I have to use I.E. Why?

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New Contributor

Jux (www.jux.com) doesn't work in FireFox anymore. I have to use I.E. Why?

I used to have no problems using Jux in Firefox, but today it didn't work properly: I couldn't edit, add a new post etc. Streetview pictures were awfully stretched. In I.E. there was no problem at all, but I discovered that after an hour or so.... Could and would you please research this problem?

16 REPLIES
Site Moderator

Re: Jux (www.jux.com) doesn't work in FireFox anymore. I have to use I.E. Why?

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

New Contributor

Re: Jux (www.jux.com) doesn't work in FireFox anymore. I have to use I.E. Why?

Feel free to reach us via the Jux support site, too.

New Contributor

Re: Jux (www.jux.com) doesn't work in FireFox anymore. I have to use I.E. Why?

I updated via the link my FireFox-plugin's: they are now all 'up-to-date' . But the problem is still exactly the same. What to do now? I'm not an I.E. lover.

New Contributor

Re: Jux (www.jux.com) doesn't work in FireFox anymore. I have to use I.E. Why?

This is not an answer but an addition: what worries me too is the fact that I can't reach the sign-in page of Jux (in FF): every time I search for Jux I directly go to my own account, the general startpage of Jux is impossible to get. Weird. Thanks for a reaction.

Legendary Contributor

Re: Jux (www.jux.com) doesn't work in FireFox anymore. I have to use I.E. Why?

Check your Firewall/Antivirus not blocking the website.

Are you using proxy?

Legendary Contributor

Re: Jux (www.jux.com) doesn't work in FireFox anymore. I have to use I.E. Why?

What error are you getting?

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

New Contributor

Re: Jux (www.jux.com) doesn't work in FireFox anymore. I have to use I.E. Why?

I cleared my cache, history and cookies and then told CCleaner to do that too. But, I'm sorry to say: no changes. I still can't use Jux in FF.

New Contributor

Re: Jux (www.jux.com) doesn't work in FireFox anymore. I have to use I.E. Why?

An addition: as far as I know I don't use Proxies. Thanks anyway.

Legendary Contributor

Re: Jux (www.jux.com) doesn't work in FireFox anymore. I have to use I.E. Why?

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.