cancel
Showing results for 
Search instead for 
Did you mean: 

Just happened today, Adobe flash crash leads me to bluescreen...

Highlighted
New Contributor

Just happened today, Adobe flash crash leads me to bluescreen...

This just happened today. as I open my facebook game, all of a sudden, I receive a bluescreen then restarts my computer automatically. never had this problem before. I will try to update my flash but the thing is this problem might occur again. I tried opening the same facebook game on chrome and I didn't receive bluescreen or it didn't even restart my system. I'm currently using Firefox 18.0.2 and the latest Flash plugin update. Cheers!

1 REPLY
New Contributor

Re: Just happened today, Adobe flash crash leads me to bluescreen...

DEAR ASEHASTLY, MAKE SURE THAT ADOBE ACTIVE X 11.6.602.168 AND ADOBE FLASH PLAYER 11 PLUGIN 11.602.168 ARE INSTALLED. ALSO CHECK YOUR PLUG INS. MOST IMPORTANT JAVA DEPLOYMENT TOOLKIT 7.0.150.3 10.15.2.3 NP RUNTIME SCRIPT AND JAVA (TM) PLATFORM SE7U15 10.15.23 NEXT GEN JAVA PLUG IN 10.15.2 FOR MOZILLA BROWSER ARE INSTALLED AND UP TO DATE. I TRIED EVERYONE'S ADVICE. EVERYTHING UNDER THE SUN. FOUND THIS ON MY OWN AND IT SOLVED ALL MY PROBLEMS. UNTIL THE NEXT FIREFOX UPDATE. I'M RUNNING FIREFOX 19. GOOD LUCK.