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JAWS 12 and 13 don't work properly with Firefox 10.0.4 ESR

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New User

JAWS 12 and 13 don't work properly with Firefox 10.0.4 ESR

I have both JAWS 12 and 13.0.852 installed on Windows 7 64 bit. My Firefox version is 10.0.4 ESR. The JAWS virtual pc cursor is on but when I press the up and down arrows on a web page, nothing is spoken. It doesn't seem to recognize tables either. It works fine in Internet Explorer.

Here is a sample page: http://www.usability.com.au/resources/tables.cfm

I've already repaired JAWS and it made no difference.

I also noticed that while in FF browser, if I press ins+v, it brings up the Quick Settings for Firefox but the same options are not there (there are fewer) as when using Internet Explore. For example, the 'List and Table Options' is not there.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: JAWS 12 and 13 don't work properly with Firefox 10.0.4 ESR

Does it help if you disable hardware acceleration?

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
3 REPLIES
Regular User

Re: JAWS 12 and 13 don't work properly with Firefox 10.0.4 ESR

Are you sure this software is compatible with Firefox? To check, make sure you have only the latest version installed of the problem plug-in, then update Firefox to the latest version by going to this link (direct from Mozilla download servers), and then see if it works.

Site Moderator

Re: JAWS 12 and 13 don't work properly with Firefox 10.0.4 ESR

Does it help if you disable hardware acceleration?

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
New User

Re: JAWS 12 and 13 don't work properly with Firefox 10.0.4 ESR

Wow. Thank you so much! That did the trick. JAWS is now working fine.