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In-browser pdf form doesnt work and look weird

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New User

In-browser pdf form doesnt work and look weird

On following page I have a pdf form and it doesnt work and it looks weird(logo changed color, button missing, heading looks weird): http://www.palomat.dk/Files/Billeder/palomat/formular/Bestilling_PALOMATinlinemappe_DK.pdf

I've have checked and its not just this one pdf form, its all pdf forms that behave strange.

It is something that has started to happend recently and it works fine in both IE and Chrome. I can see that the design of the pdf viewer has changed, so I am thinking it could have something to do with the fact, that there has been some sort of update of the pdf viewer in firefox or something??

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Site Moderator

Re: In-browser pdf form doesnt work and look weird

hello, firefox 19 has introduced its own integrated pdf viewer - if you want to switch back to the plugin you've used before to view pdfs just go to firefox options > applications & scroll down and define the default action for the portable document format (pdf).

View PDF files in Firefox

2013-02-25-00-48-32-968ff9.png
5 REPLIES
Site Moderator

Re: In-browser pdf form doesnt work and look weird

hello, firefox 19 has introduced its own integrated pdf viewer - if you want to switch back to the plugin you've used before to view pdfs just go to firefox options > applications & scroll down and define the default action for the portable document format (pdf).

View PDF files in Firefox

2013-02-25-00-48-32-968ff9.png
New User

Re: In-browser pdf form doesnt work and look weird

Great, thanks. I solved the problem now

New User

Re: In-browser pdf form doesnt work and look weird

I have created a form for customers to download off website and fill in. recently now the boxes for ticking do not show in firefox only. i have read about the workaround to do on your computer but I do not want to have to explain all that to my customers after they have had problems. how do i, at a form creation level fix this problem. or do I ask all my customers to use only IE.?? frustrating!!!

New User

Re: In-browser pdf form doesnt work and look weird

Hundreds of our fillable PDF forms don't work in Firefox, but work in every other browser. I am bewildered and deeply disappointed in firefox. I can not explain to thousands of our users about your plug-ins and such. Many of them are non-technical users and even a sound of words like "plug-in" annoys and scares them. You are forcing us to switch from one time so loved browser of yours to IE or Chrome and advise all our customers to do so. Bad move on your part!!! VERY BAD!!

New User

Re: In-browser pdf form doesnt work and look weird

Agree. This is a major screw up on Firefox part. Because of this, we switched again to IE. This is the worse thing Firefox could do for themselves and their users.