cancel
Showing results for 
Search instead for 
Did you mean: 

I use FIREFOX as my browser. I use AOL for my e-mail. When I try to send an e-mail with an attachment , after a couple minutes a box pops up ( we have encountered a technical issue please try again)

Highlighted
New User

I use FIREFOX as my browser. I use AOL for my e-mail. When I try to send an e-mail with an attachment , after a couple minutes a box pops up ( we have encountered a technical issue please try again)

I can send the e-mail without the attachment with no problem.

6 REPLIES
Senior User

Re: I use FIREFOX as my browser. I use AOL for my e-mail. When I try to send an e-mail with an attachment , after a couple minutes a box pops up ( we have encountered a technical issue please try again)

Your Email program is at fault not Firefox, if you can add the attachment to the Email but not send it that would be AOL's issue. You could prove this I guess by trying it with Internet Explorer.

New User

Re: I use FIREFOX as my browser. I use AOL for my e-mail. When I try to send an e-mail with an attachment , after a couple minutes a box pops up ( we have encountered a technical issue please try again)

The AOL mail that I use is a free site. You can only contact them if you are a paid subscriber. Any ideas of how to resolve this?

Support Forum Moderator

Re: I use FIREFOX as my browser. I use AOL for my e-mail. When I try to send an e-mail with an attachment , after a couple minutes a box pops up ( we have encountered a technical issue please try again)

New User

Re: I use FIREFOX as my browser. I use AOL for my e-mail. When I try to send an e-mail with an attachment , after a couple minutes a box pops up ( we have encountered a technical issue please try again)

I have the same issue and I'm trying to access the link provided for the AOL Community Support. I was able to type my question, but it keeps asking me to provide my date of birth, gender, and my name (for verification purposes). After filling out that little box multiple times, my question has still not been posted to the forum. Also, I was able to use Google Chrome to send email attachments through AOL with no problems.

New User

Re: I use FIREFOX as my browser. I use AOL for my e-mail. When I try to send an e-mail with an attachment , after a couple minutes a box pops up ( we have encountered a technical issue please try again)

I disagree with replay that says EMAIL program is at fault and not FireFOX. 98% Firefox fails to send email with attachments. I quickly switch to SAFARI and retype the e-mail and attach the attachment and send it..it is sent while FIREFOX is still 'SPINNING' that little blue thing. 5-10 20 minutes later FIREFOX is still spinning the Blue thing OR has an error message of encountering a technical problem.IT IS FIREFOX!!

New User

Re: I use FIREFOX as my browser. I use AOL for my e-mail. When I try to send an e-mail with an attachment , after a couple minutes a box pops up ( we have encountered a technical issue please try again)

I cant send the attachments on AOL when using Firefox, but if I use Internet Explorer, they go through. That tells me it is a Firefox issue and not my AOL