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I updated to firefox 18. A window appeared "Hooray your firefox is up to date", I cannot get past this page to get to a firefox home page. What do I do?

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New User

I updated to firefox 18. A window appeared "Hooray your firefox is up to date", I cannot get past this page to get to a firefox home page. What do I do?

Days ago I opened Mozilla firefox. I was informed it was out of date and I should update. I clicked the update and downloaded version 18.0. Since then, each time I try to open the browser, the "Hooray" window appears. There is nothing that I can see on that window to get to a Home page. I am 88 years old so please keep it simple. Thanks

9 REPLIES
Mozilla Support Contributor

Re: I updated to firefox 18. A window appeared "Hooray your firefox is up to date", I cannot get past this page to get to a firefox home page. What do I do?

Hello John, try the next steps in the article : Firefox says it's just updated every time it starts - how to fix

If that the above doesn't solve the issue:

Type about:config in the address/location bar then

Click I'll be careful, I promise (if prompted) then

In the Filter input field type startup.homepage_override_url (or copied from here) then

double click on it and Delete the text string then

and click OK then

close Firefox and reopen.


thank you

New User

Re: I updated to firefox 18. A window appeared "Hooray your firefox is up to date", I cannot get past this page to get to a firefox home page. What do I do?

Hello ideato

I tried your first suggestion to no avail.

The second suggestion frightens me to death! I never get these things right. Unfortunately there is no one I can call on if something goes wrong so I'll just wait and see if I can dig up some courage in the near future!!

Thanks so much for the help.

John

Mozilla Support Contributor

Re: I updated to firefox 18. A window appeared "Hooray your firefox is up to date", I cannot get past this page to get to a firefox home page. What do I do?

Hello John, you can do it, it is not so difficult, go ahead, and we are here to help for anything else.

thank you

New User

Re: I updated to firefox 18. A window appeared "Hooray your firefox is up to date", I cannot get past this page to get to a firefox home page. What do I do?

I will, but in a few days. I have to see my cardiologist & proctologist!! Don't get old. Thanks for the encouragement. What will the "text string" look like?

Thanks again John

Mozilla Support Contributor

Re: I updated to firefox 18. A window appeared "Hooray your firefox is up to date", I cannot get past this page to get to a firefox home page. What do I do?

Hi John, you will see a sequence of text next to the startup.homepage_override_url , right-click on it & select modify(or double-click on it) and clean the area, and don't forget to click ok, then close and restart firefox.

the startup.homepage_override_url put it in the search field, see the screenshot , see also about:config


all of us getting old, with hope to mature mentally also


thank you

2013-01-22-08-43-56-61a96f.png
New User

Re: I updated to firefox 18. A window appeared "Hooray your firefox is up to date", I cannot get past this page to get to a firefox home page. What do I do?

I tried this several times, each time removing the string, closing out Firefox and opening it again. I still can't get rid of that screen. Jane

Site Moderator

Re: I updated to firefox 18. A window appeared "Hooray your firefox is up to date", I cannot get past this page to get to a firefox home page. What do I do?

See these articles for some suggestions:

If you do not keep changes after a restart then see:

New User

Re: I updated to firefox 18. A window appeared "Hooray your firefox is up to date", I cannot get past this page to get to a firefox home page. What do I do?

I thought I had removed the file and the address after the | is no longer there but the same screen keeps popping up. I am ready to switch to IE!

Mozilla Support Contributor

Re: I updated to firefox 18. A window appeared "Hooray your firefox is up to date", I cannot get past this page to get to a firefox home page. What do I do?

Hello pasdechat, see the Preferences not saved link in above cor-el reply

thank you