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I updated Shockwave Flash as recommended by Firefox and now videos do not work on most websites?

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New User

I updated Shockwave Flash as recommended by Firefox and now videos do not work on most websites?

I updated my Flash and suddenly streaming videos for most sites stopped working. I tried NFL.com, which worked this morning, but did not work tonight after I updated. How do I get videos to work again?

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Expert User

Re: I updated Shockwave Flash as recommended by Firefox and now videos do not work on most websites?

Hi,

You can try to Clear Now the Cache, and Cookies with Time range to clear set to Everything via Tools (Alt + T) > Clear Recent History.

If you have security software (antivirus, firewall etc.) installed, you can try deleting all existing instances of Firefox and its related processes/files including plugin-container.exe and FlashPlayerPlugin_11_5_502_110.exe in all the different configuration modules/areas of the security software like process monitoring, sub/spawned process control, virtualization, HIPS etc., in addition to the security software's main configuration panel. Instead create new fully allowed/trusted rules for Firefox + its related processes in all the different modules/panels - a genuine/original Firefox installer as well as all the installed EXEs (Application) and DLLs (Application extension) are digitally signed by Mozilla Corporation (right-click > Properties > Digital Signatures). Even otherwise, some security software may also ask again when Firefox and/or its sub processes are started, and you may be able to allow/trust at that time. Please see this.

AV/Firewalls Configuration

Managing Flash

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