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I tried to update firefox, and ended up uninstalling and reinstalling, however, it still looks like the old version and Google is the home page. What do I do?

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New User

I tried to update firefox, and ended up uninstalling and reinstalling, however, it still looks like the old version and Google is the home page. What do I do?

I was having problems yesterday getting into the iTunes store. Because of that problem I have updated Quick Time, Java, iTunes, and Windows. I still can't get into the iTunes store, but I noticed that Firefox looked different on the website than it does on my pc. I decided to update. Nothing changed. I then uninstalled and reinstalled the product, but it still looks the same. What do I need to do? Also, when I tried to download iTunes through Firefox it would not let me. I ended up using Chrome to download the iTunes software, but never got through to the iTunes store.

15 REPLIES
Grand Master

Re: I tried to update firefox, and ended up uninstalling and reinstalling, however, it still looks like the old version and Google is the home page. What do I do?

Firefox 22 has no new look.

http://www.mozilla.org/en-US/firefox/22.0/releasenotes/

and the fourm software detected you are using firefox 22 (the latest version).

New User

Re: I tried to update firefox, and ended up uninstalling and reinstalling, however, it still looks like the old version and Google is the home page. What do I do?

I have tried to attach an screen print of Firefox, but it will not attach. My Firefox still looks like the old version and has none of the features of the current version 22 that you say I have.

In trying to be able to connect to the itunes store, I was looking at what is allowed through my firewall. I found that the following is not being allowed through: Plugin Container for Firefox. Should I have my firewall allow this?

Also, when I tried to download the itunes software through Firefox, it would not download. I had to use Google Chrome or Internet Explorer.

Can you help me figure out what is going on??? I also have Bitdefender Antivirus Plus 2013 on my computer.

Thanks!

Grand Master

Re: I tried to update firefox, and ended up uninstalling and reinstalling, however, it still looks like the old version and Google is the home page. What do I do?

go to http://www.whatsmyuseragent.com/ copy and paste whats below "Your User Agent string Is" here and post it.

New User

Re: I tried to update firefox, and ended up uninstalling and reinstalling, however, it still looks like the old version and Google is the home page. What do I do?

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0 Your IP Address: 71.50.209.79

Do you need more of the page than this?

Grand Master

Re: I tried to update firefox, and ended up uninstalling and reinstalling, however, it still looks like the old version and Google is the home page. What do I do?

Nope, you do have FIrefox 22.

Site Moderator

Re: I tried to update firefox, and ended up uninstalling and reinstalling, however, it still looks like the old version and Google is the home page. What do I do?

You get the orange Firefox menu button when the menu bar is hidden.

  • Firefox menu button > Options
  • View > Toolbars (press F10 to display the menu bar)
  • Right-click empty toolbar area

See also:

Site Moderator

Re: I tried to update firefox, and ended up uninstalling and reinstalling, however, it still looks like the old version and Google is the home page. What do I do?

You have Firefox 22, there aren't going to be any new features that you can see from Firefox 21, so things should look the same (and btw, to add a screenshot, click Browse below this comment box). As for itunes, I'm confused as to what the problem is exactly, please explain clearly.

New User

Re: I tried to update firefox, and ended up uninstalling and reinstalling, however, it still looks like the old version and Google is the home page. What do I do?

Plugin Container for Firefox. Should "Plugin Container for Firefox" be allowed through my firewall?

This is what my screen looks like:

FF Symbol (My question) mim max and X File Edit View History Bookmarks Tools Help FF Symbol Tab (My question) What's My User Agent? Tab Bar to input web address Getting Started Yahoo Sign in Gmail Sign in Facebook (etc. More web sites)

I don't think this looks like what the website shows that version 22 should look like. What is going on????

Site Moderator

Re: I tried to update firefox, and ended up uninstalling and reinstalling, however, it still looks like the old version and Google is the home page. What do I do?

You just have Firefox's menu bar turned on instead of the firefox button. That's not bad, just how Firefox is set up on your computer. You can change that. Click View, then toolbars, then uncheck Menu bar.