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I set Start Page as my home page. Then my "Tools" & "Option"s get changed. Mozilla takes over. SpyHunter did not fix this.

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New User

I set Start Page as my home page. Then my "Tools" & "Option"s get changed. Mozilla takes over. SpyHunter did not fix this.

I got SpyHunter because my brower got hijacked. It fixed it...so I thought. Then they show me manually how to fix it. But there is still a problem. I set my home page as Start Page and set my "Tools","Options" the way I want. They keep getting changed to what I don't want. Start Page comes up a couple of times, then it will come up with another Mozilla tab, then it will come up as a Mozilla page all when I open the brower to surf the internet. SpyHunter is out. I am not a computer wizard, how do I get this "hidden" malware (?), spyware (?), or whatever is doing this out of my computer? Thanks for your help.

4 REPLIES
Site Moderator

Re: I set Start Page as my home page. Then my "Tools" & "Option"s get changed. Mozilla takes over. SpyHunter did not fix this.

hello, please see if any of the solutions in How to fix preferences that won't save can address the issue.

Site Moderator

Re: I set Start Page as my home page. Then my "Tools" & "Option"s get changed. Mozilla takes over. SpyHunter did not fix this.

You can also do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

New User

Re: I set Start Page as my home page. Then my "Tools" & "Option"s get changed. Mozilla takes over. SpyHunter did not fix this.

I had a similar issue, my web-browsers got hijacked and pop-up windows thrashed my work, finally i found a free program :

http://www.bleepingcomputer.com/download/adwcleaner/

it worked miraculously after a restart I own my computer again. I did spend more than 20 hours with not so helpful advise.

The program removed all malware and freed my hijacked web-browsers.

special thanks to the nice guys in France for the program

SUMO Contributor

Re: I set Start Page as my home page. Then my "Tools" & "Option"s get changed. Mozilla takes over. SpyHunter did not fix this.

Hi edelres, thanks for that. Just a note to anyone visiting that page who isn't using an ad blocker: you want the free AdwCleaner available from that page, so ignore the colorful banner ads that take you away from the page (or come right back if you click one of those).