Change your password
Delete your account
Clear your Sync data
Request a quota increase
I set up Sync on my Samsung (waiting at airport), and would sync my PC and Laptop when I arrived home. So far I have been unsuccessful. I am able to put the code from the Samsung into the Desktop. The Samsung says waiting on other device. The Desktop then shows the Create an Account or Have an Account. While the Samsung is still waiting. At this point I am stuck.
I assume I am supposed to click the Have an account and enter my email and password (which I know). I don't know how to get the Recovery Key off the Firefox Mobile on my Samsung Note Android Phone. So if I am supposed to log into the Mozilla Sync Account, I would need to know how to either access the recovery key or how to start over using the Desktop as the primary and then "Sync" the Laptop and Samsung.
Again thank you for taking the time to read this and I hope a solution can be found.
Re: I need help. No success using "SYNC" on Desktop Win7, MacBook Air OSX, Samsung Note Android
As I have limited time, I decided that maybe I should just delete my Sync Account on Mozilla and start fresh. I was not seeing any of the Manage My Account or view Recovery Key that other post and the "How To's" mention. After deleting the account and creating a new one at my Desktop, I was able to add my Laptop and Samsung.
I think that doing the initial setup on the Samsung was what led to no real account being created. Whether it was due to being done on a smartphone or just cellular connection (thought I was on WiFi ATT). Not seeing a step by step of images may also impeded my success.