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I'm unable use the search bar on google, but I can get results if I use internet explore w/google or use address bar.

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New Contributor

I'm unable use the search bar on google, but I can get results if I use internet explore w/google or use address bar.

Today, I was unable to get results when I put any topic in the google search bar. However, if I use the address bar It will work and I later switched to internet explore and was able get results in the google search bar.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: I'm unable use the search bar on google, but I can get results if I use internet explore w/google or use address bar.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
3 REPLIES
Site Moderator

Re: I'm unable use the search bar on google, but I can get results if I use internet explore w/google or use address bar.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
New Contributor

Re: I'm unable use the search bar on google, but I can get results if I use internet explore w/google or use address bar.

Still no resolve on issue. There is no history to clear.

Site Moderator

Re: I'm unable use the search bar on google, but I can get results if I use internet explore w/google or use address bar.

Just to be sure:

Where are you searching?

  • searching via the location bar (pref: keyword.URL)
  • search bar on the Navigation Toolbar
  • search bar on the about:home page (pref: browser.search.defaultenginename)
  • other search bar (e.g. added by extension)

Do you still have a search engine selected?


Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.