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I'm trying to update Firefox by going to "Help" but I'm unable to select "Check for Updates". Help!!

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I'm trying to update Firefox by going to "Help" but I'm unable to select "Check for Updates". Help!!

There are several websites and online services that are becoming an issue or are unusable for me because I don't have the most current version of Firefox. But I've tried to update it and cannot. I go to the "Help" pull-down menu, and the "Check For Updates" option is grayed out and un-selectable. Please help!

1 ACCEPTED SOLUTION

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Site Moderator

Re: I'm trying to update Firefox by going to "Help" but I'm unable to select "Check for Updates". Help!!

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

1 REPLY
Site Moderator

Re: I'm trying to update Firefox by going to "Help" but I'm unable to select "Check for Updates". Help!!

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.