cancel
Showing results for 
Search instead for 
Did you mean: 

I'm getting lots of adware on my firefox browser on my laptop only. How can I get rid of this? It's not happening on IE9.

SOLVED
Highlighted
New Contributor

I'm getting lots of adware on my firefox browser on my laptop only. How can I get rid of this? It's not happening on IE9.

I'm getting ad-ware on internet sites, including my own site when using the firefox browser. It's not happening on IE9. I've ran Norton Security and has found no viruses on my computer. How do I fix this?

1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: I'm getting lots of adware on my firefox browser on my laptop only. How can I get rid of this? It's not happening on IE9.

Thank you!!! Resetting Firefox did the trick. I hope it got rid of it doesn't pop up again.

2 REPLIES
Site Moderator

Re: I'm getting lots of adware on my firefox browser on my laptop only. How can I get rid of this? It's not happening on IE9.

Scan for Malware

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Update Firefox

Update Firefox to the latest version

Reset Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

New Contributor

Re: I'm getting lots of adware on my firefox browser on my laptop only. How can I get rid of this? It's not happening on IE9.

Thank you!!! Resetting Firefox did the trick. I hope it got rid of it doesn't pop up again.