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I keep getting this pop up from ad.adserver.com even tho I have pop up blocker.

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New Contributor

I keep getting this pop up from ad.adserver.com even tho I have pop up blocker.

I cannot find where this is and stop it I have pop ups blocked I did update my java stuff

6 REPLIES
Legendary Contributor

Re: I keep getting this pop up from ad.adserver.com even tho I have pop up blocker.

Does this appear when you visit particular websites (including, possibly, your home pages), or does it seem random or periodic (e.g., every 30 minutes)?

If it is generated by a website, it may be designed to evade the pop-up blocker and you might need to take other steps to block it. For example, there are ad filters, script filters, and other add-ons that might help.

If it is generated by an add-on, then you might need to disable or remove the add-on. You can review those here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category
orange Firefox button (or Tools menu) > Add-ons > Plugins category

Occasionally pop-ups are generated by external software: they can launch a link in your default browser. If you notice this pop-up when Firefox is idle, I would be very concerned about possible malware.

Does any of that tend to point toward a particular culprit?

New Contributor

Re: I keep getting this pop up from ad.adserver.com even tho I have pop up blocker.

This is where one of the pop ups is coming from http://ad.adserverplus.com

I have everything disabled and now it is on IE too?

Legendary Contributor

Re: I keep getting this pop up from ad.adserver.com even tho I have pop up blocker.

You may want to run some scans for adware on your computer. These three tools are highly regarded (and free):

New Contributor

Re: I keep getting this pop up from ad.adserver.com even tho I have pop up blocker.

this problem recently begun for me as well...seemingly with the last crash/update from firefox browser. the notice changes but each time it's a pop-up and it states that the plugin is not detected or similar.

2013-05-23-10-18-32-d6a5c9.png
Site Moderator

Re: I keep getting this pop up from ad.adserver.com even tho I have pop up blocker.

this looks like a problem caused by adware/malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

New Contributor

Re: I keep getting this pop up from ad.adserver.com even tho I have pop up blocker.

Thanks Philipp.. that did it...there was an extension called 'ccontinuetosave'. I removed... not sure how it got there... I ran adware full scan on my pc yesterday and was in the process of running malwarebytes when your response came in... soooo thanks!!