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I installed Firefox 2 days ago (Windows Vista)& my fax machine / HP 6700 will not accept faxes now, how do I correct this problem?

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I installed Firefox 2 days ago (Windows Vista)& my fax machine / HP 6700 will not accept faxes now, how do I correct this problem?

my fax machine will not receive a fax. Is there some sort of firewall or something preventing this? or a control panel somewhere where I choose this option? I re set the fax machine and that did not help. None of your tutorials helped either. I could not find anything related. I am a small business and need my fax machine.

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Site Moderator

Re: I installed Firefox 2 days ago (Windows Vista)& my fax machine / HP 6700 will not accept faxes now, how do I correct this problem?

Contact HP to set up your Fax, as edmister said.

Browsers (Internet Explorer, Firefox, Chrome) have no interaction with your fax machine, faxes are analog technology run over telephone lines, browsers are digital technology, that while it can be run over a phone line (like in DSL) Has no impact on your fax.

8 REPLIES
Site Moderator

Re: I installed Firefox 2 days ago (Windows Vista)& my fax machine / HP 6700 will not accept faxes now, how do I correct this problem?

Firefox has nothing to do with your fax machine, they are totally different technologies on totally different machines. Contact a local fax repair shop to fix your fax machine, but this has nothing to do with firefox.

Support Forum Moderator

Re: I installed Firefox 2 days ago (Windows Vista)& my fax machine / HP 6700 will not accept faxes now, how do I correct this problem?

HP 6700 is an All-in-One machine - Printer-Scanner-Fax

How do you connect to the internet? broadband or dial up?

New User

Re: I installed Firefox 2 days ago (Windows Vista)& my fax machine / HP 6700 will not accept faxes now, how do I correct this problem?

broadband

New User

Re: I installed Firefox 2 days ago (Windows Vista)& my fax machine / HP 6700 will not accept faxes now, how do I correct this problem?

UNTRUE fax worked fine with google chrome. brand new fax machine. must have something to do with the broadband internet connection ,

New User

Re: I installed Firefox 2 days ago (Windows Vista)& my fax machine / HP 6700 will not accept faxes now, how do I correct this problem?

the connection is wireless.......

Support Forum Moderator

Re: I installed Firefox 2 days ago (Windows Vista)& my fax machine / HP 6700 will not accept faxes now, how do I correct this problem?

How do you expect to receive a fax (or send one) if the "fax" part of that All-in-one isn't plugged into a telephone jack? You can't use the "fax" part of that machine with a broadband or wireless connection, it has to be connected to a telephone line.

Read your manual or see HP support for further help.

Site Moderator

Re: I installed Firefox 2 days ago (Windows Vista)& my fax machine / HP 6700 will not accept faxes now, how do I correct this problem?

Contact HP to set up your Fax, as edmister said.

Browsers (Internet Explorer, Firefox, Chrome) have no interaction with your fax machine, faxes are analog technology run over telephone lines, browsers are digital technology, that while it can be run over a phone line (like in DSL) Has no impact on your fax.

New User

Re: I installed Firefox 2 days ago (Windows Vista)& my fax machine / HP 6700 will not accept faxes now, how do I correct this problem?

thank you for your time