cancel
Showing results for 
Search instead for 
Did you mean: 

I have no "Tools"available under Firefox/options.

SOLVED
Highlighted
New Contributor

I have no "Tools"available under Firefox/options.

I need to activate "cookies" but I have no menu item named "Tools" when I go to the Firefox button and select "Options". So how do I get the tools menu? Version is 18.1

1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: I have no "Tools"available under Firefox/options.

Sorry but I was not familiar with how to see a reply to a ? before. I entered another ? on this topic so please ignore it. I was able to see the settings and all is normal but the site I'm trying to access still tells me I have cookies turned off. I added the site to the "Allow" exceptions list and will retry later. It's odd because I could access this site since initial install of Firefox. It was just today that it fails. Other bookmarked sites are accessible.

3 REPLIES
Support Forum Moderator

Re: I have no "Tools"available under Firefox/options.

"Tools" is above options when the Menubar is showing, which isn't the default view on Windows Vista installations of Firefox.

Firefox button -> Options - Options > Privacy is what you want, and when you select "Use custom setting for history" you will see your options for cookies.

New Contributor

Re: I have no "Tools"available under Firefox/options.

Sorry but I was not familiar with how to see a reply to a ? before. I entered another ? on this topic so please ignore it. I was able to see the settings and all is normal but the site I'm trying to access still tells me I have cookies turned off. I added the site to the "Allow" exceptions list and will retry later. It's odd because I could access this site since initial install of Firefox. It was just today that it fails. Other bookmarked sites are accessible.

New Contributor

Re: I have no "Tools"available under Firefox/options.

Just tested the link and now it works. Thanks for the quick response and support! Smiley Happy