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I have followed the instructions to enable cookies several times, and have even reset Firefox to default settings, but cannot log into Google+?

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I have followed the instructions to enable cookies several times, and have even reset Firefox to default settings, but cannot log into Google+?

Whenever I try to log into my Google+ account, I am getting an error that says "Browser cookies functionality is turned off, please turn on". I have followed the suggested steps,and my cookies are set up the same way they always have been, I have even reset Firefox to its default settings twice, but nothing helps, Google Keeps saying my cookies functionality is not turned on??

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Site Moderator

Re: I have followed the instructions to enable cookies several times, and have even reset Firefox to default settings, but cannot log into Google+?

You can inspect and manage the permissions for all domains on the aboutSmiley Tongueermissions page.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

2 REPLIES
Site Moderator

Re: I have followed the instructions to enable cookies several times, and have even reset Firefox to default settings, but cannot log into Google+?

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Site Moderator

Re: I have followed the instructions to enable cookies several times, and have even reset Firefox to default settings, but cannot log into Google+?

You can inspect and manage the permissions for all domains on the aboutSmiley Tongueermissions page.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.