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I have a problem with my screen

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New User

I have a problem with my screen

I have an issue with my page when I start the firefox ,it somehow has got messed up.

2 REPLIES
Support Forum Moderator

Re: I have a problem with my screen

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Site Moderator

Re: I have a problem with my screen

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.