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I have a problem with black squares in the contact list on facebook, but it is only in Firefox, I no longer know what to do? I'm using Windows 8

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New Contributor

I have a problem with black squares in the contact list on facebook, but it is only in Firefox, I no longer know what to do? I'm using Windows 8

I have a problem with black squares,rectangles, etc, in the contact list on facebook, but it is only in Firefox, I no longer know what to do? I'm using Windows 8.

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29 REPLIES
Legendary Contributor

Re: I have a problem with black squares in the contact list on facebook, but it is only in Firefox, I no longer know what to do? I'm using Windows 8

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

New Contributor

Re: I have a problem with black squares in the contact list on facebook, but it is only in Firefox, I no longer know what to do? I'm using Windows 8

i turned off the hardware acceleration and the problem disappeared but what makes it manifests itself when this option is enabled, I do not know

New Contributor

Re: I have a problem with black squares in the contact list on facebook, but it is only in Firefox, I no longer know what to do? I'm using Windows 8

tried to run in safe mode without any addons and it still presists, now i have clean installation with option turned off like i wrote above

New Contributor

Re: I have a problem with black squares in the contact list on facebook, but it is only in Firefox, I no longer know what to do? I'm using Windows 8

after running in safe mode i noticed that the problem dissapeard but in normal mode it persists

Legendary Contributor

Re: I have a problem with black squares in the contact list on facebook, but it is only in Firefox, I no longer know what to do? I'm using Windows 8

Check your addons are upto date.

Make use of default theme.

New Contributor

Re: I have a problem with black squares in the contact list on facebook, but it is only in Firefox, I no longer know what to do? I'm using Windows 8

in safe mode as i can see theme and default feedback addon is turned off and that's all, i don't have any other addons beside java,flash,silverlight,some intel and that's all

New Contributor

Re: I have a problem with black squares in the contact list on facebook, but it is only in Firefox, I no longer know what to do? I'm using Windows 8

i think it's something with the theme but i'm not sure

Legendary Contributor

Re: I have a problem with black squares in the contact list on facebook, but it is only in Firefox, I no longer know what to do? I'm using Windows 8

use firefox default theme and check it

New Contributor

Re: I have a problem with black squares in the contact list on facebook, but it is only in Firefox, I no longer know what to do? I'm using Windows 8

i have only default theme and in safe mode there is no problem, in normal run it occures