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I have Firefox 18 but my gmail won't load.

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New Contributor

I have Firefox 18 but my gmail won't load.

I get an error message about cookies and I don't know what to do next.

The page isn't redirecting properly

         Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
      
 This problem can sometimes be caused by disabling or refusing to accept
   cookies.
1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: I have Firefox 18 but my gmail won't load.

hello, try to clear the cache & cookies from google.com and reload the page.

2 REPLIES
Site Moderator

Re: I have Firefox 18 but my gmail won't load.

hello, try to clear the cache & cookies from google.com and reload the page.

New Contributor

Re: I have Firefox 18 but my gmail won't load.

Thanks, that worked fine! I also set Mozilla as the default browser after I cleaned the cache and the cookies.

Problem solved.