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I had forgotten my password, and accidentaly I changed my sync key, so I actually lost my data. Is it possible to retrieve it?

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I had forgotten my password, and accidentaly I changed my sync key, so I actually lost my data. Is it possible to retrieve it?

I recently formatted my c: drive and reinstalled windows Vista, and lost my firefox data. When I was attempting to connect my sync account, I tried to set it up manually but I had forgotten my password. So I reset my password, but accidentally changed my sync key, so I actually lost all my data. Stupid, yes. Is it possible that I can retrieve the data? Perhaps the servers keep the deleted information for some time before they are actually wiped out?

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Support Forum Moderator

Re: I had forgotten my password, and accidentaly I changed my sync key, so I actually lost my data. Is it possible to retrieve it?

Delete the old Password first, and then reset the SyncKey again to clear out the old SyncKey (both of which you just restored), from the Password Manager.

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Support Forum Moderator

Re: I had forgotten my password, and accidentaly I changed my sync key, so I actually lost my data. Is it possible to retrieve it?

AFAIK, the sync data is wiped from the server as soon as the SyncKey change request goes through.

New Contributor

Re: I had forgotten my password, and accidentaly I changed my sync key, so I actually lost my data. Is it possible to retrieve it?

Actually something strange has happened. I just found out that I had backed up the mozilla local data in the 'roaming' folder. I replaced it with the current one, so I have all my data locally but not on the servers. Now, the old data has the old password and most importantly the old sync key, so right now my sync account actually doesn't work. How can I keep my data without having to create a new sync account?

Support Forum Moderator

Re: I had forgotten my password, and accidentaly I changed my sync key, so I actually lost my data. Is it possible to retrieve it?

Delete the old Password first, and then reset the SyncKey again to clear out the old SyncKey (both of which you just restored), from the Password Manager.

New Contributor

Re: I had forgotten my password, and accidentaly I changed my sync key, so I actually lost my data. Is it possible to retrieve it?

So if I do understand until now correctly if I have hot on change sync key I already lost all data? Just like that? YOU ARE AMASSING, SURE I DID NOT READ THAT STUPID SMALL TEXT BELOW, because my sync-key was not working anymore, i HAVE RESET PASWORD then copy from my Dropbox sync-key and still not working then last thing was to change SATUPID sync KEY ALL STUPID PROGRAMS IN THIS WORLD WHEN I AM NEAR TO WIPE, DELETE, ERASE ALL INCREDIBLE DATA PUT A INCREDIBLE RED POP-UP WINDOWS ARE YOU SURE TO DELETE ALL DATA? Mozilla no you are really SMART. Better to move on to Chrome in this case Update to latest STUPID VERSION 6 AND I LOOSE ALL MY BOOKMARKS AND PASSWORDS I CANNOT BELIEVE THIS YOU ARE INCREDIBLE