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I got voice but the picture wont move

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New User

I got voice but the picture wont move

Hello Firefox.

I got this problem that if im on Twitch.tv, own3d.tv and so on. all those live streaming sites, i got the problem in firefox that the video just stops but the sound keeps being there. I cant go to another fan or anything my firefox just frezze but the sounds keep being there.

I hope you can help me with this problem now that i've been using firefox for atleast 5-6 years and wont be happy to keep using Chrome to see my livestream :/

Hope that you can help me.

Patrick Kobberup-Jensen | Denmark

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: I got voice but the picture wont move

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
5 REPLIES
New User

Re: I got voice but the picture wont move

Make sure that you have the latest version of Firefox, Flash, and Java! Chrome uses slightly different add-ons than Firefox and may need updates at different times. Good Luck!

Site Moderator

Re: I got voice but the picture wont move

Try to disable hardware acceleration in Firefox.


Try to "disable the hardware acceleration" in the Flash Player.

See also:

Flash "Display settings" window:

New User

Re: I got voice but the picture wont move

Hey!

Thank you for this help, but it dosen't work :/, i've tried everything you have told me to do, and it keeps doing it :/

Anything else i can do ?

Site Moderator

Re: I got voice but the picture wont move

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
New User

Re: I got voice but the picture wont move

ITS WORKING!!!!!!!!!!!! :D

Thank you so much, the thing i did was i disable protced mode in flash, and it works, i can now watch livestream without it freezing! thank you so much!