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I got a virus into the system, how do I reformat?

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New Contributor

I got a virus into the system, how do I reformat?

Ia accidentally imported a worm into the PC system. I have backed up all info and bookmarks. How do I reformat so I can start again and do I need an installation disk?

== Worm. Win.32.NetSky got into the system

2 REPLIES
Support Forum Moderator

Re: I got a virus into the system, how do I reformat?

This would be better asked in a Windows forum. We can help you back up and restore your Firefox info, but how to reformat is a windows thing. Back up and restore information in Firefox profiles

Regular Contributor

Re: I got a virus into the system, how do I reformat?

Even though formatting is a windows process, try going to

[http://us.norton.com/security_respons.../writeup.jsp?docid=2004-021816-1759-99]

Download the file FxNetsky.exe. Once downloaded, double-click the file and follow the instructions. The file is a removal tool specifically for your virus. It should remove the virus so you wont have to reformat and do a complete reload. And yes, if you reformat you will need an installation disk.

Chris, sorry for stepping on your toes. But as an instructor in the Navy the policy was if you didn't know the answer to the student's question, find it. I still have that habit.

davewdan