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I downloaded Firefox 4. when I click the shortcut it placed, a explorer.exe box opens and says it cannot be accessed because I do not have the right permissions. I was upgrading from Firefox3.

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New Contributor

I downloaded Firefox 4. when I click the shortcut it placed, a explorer.exe box opens and says it cannot be accessed because I do not have the right permissions. I was upgrading from Firefox3.

I had Firefox 3 and when I downloaded Firefox 4 , an explorer.exe box opened and said it could not be accessed because i don't have the right permissions.

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3 REPLIES
Regular Contributor

Re: I downloaded Firefox 4. when I click the shortcut it placed, a explorer.exe box opens and says it cannot be accessed because I do not have the right permissions. I was upgrading from Firefox3.

if you are in a company, ask your network admin. if this is your own computer in your home, get the administrator previledge, ask yourself who installed the win7, ask him/her for the administrator account, use that account to login and install firefox.

New Contributor

Re: I downloaded Firefox 4. when I click the shortcut it placed, a explorer.exe box opens and says it cannot be accessed because I do not have the right permissions. I was upgrading from Firefox3.

So, the administrator has moved on to another job. Do we need to uninstall Firefox 3 to install Firefox 4?

New Contributor

Re: I downloaded Firefox 4. when I click the shortcut it placed, a explorer.exe box opens and says it cannot be accessed because I do not have the right permissions. I was upgrading from Firefox3.

Thanks for the replies. I bought the computer with Windows 7 already installed.