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I downloaded Firefox 18.0 for mail.com mailcom - 2.2. It appears to be only in German; how do I change language to be US English.

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New User

I downloaded Firefox 18.0 for mail.com mailcom - 2.2. It appears to be only in German; how do I change language to be US English.

There is a suggestion from mail.com to upgrade my Mozilla Firefox from version 18.0.1 to lastest version of Firefox optimized for mail.com (mail.com recommends using the latest version of Firefox for a faster and better web experience. This special Firefox edition includes: mail.com as startup page Bookmarks to all essential mail.com services Integrate mail.com as search provider mail.com Firefox extension authorized by Mozilla.)

The download URL link is: http://dl.mail.com/browser/firefox/mailcom_Firefox_Setup.exe

This downloaded file, when run, opens URL http://www.mail.com/browser/firefox/

The problem? The download update is in German, not US English. I am not literate in German. There is no obvious way to update the setup Firefox browser to US English.

Please help!!! Now I can't use my Firefox browser and am very unhappy and frustrated with my inability to access needed Internet web sites!!! Please provide me with instructions on how to navigate the Firefox 18.0 for mail.com mailcom - 2.2 browser to upgrade it to US English language.

I await a prompt response on how to rectify this problem, so that I am not restricted to using email on my smartphone!

16 REPLIES

Re: I downloaded Firefox 18.0 for mail.com mailcom - 2.2. It appears to be only in German; how do I change language to be US English.

Download the Mozilla Firefox official site

New User

Re: I downloaded Firefox 18.0 for mail.com mailcom - 2.2. It appears to be only in German; how do I change language to be US English.

The suggestion to "Download the Mozilla Firefox official site https://www.mozilla.org/en-US/firefox/all/" just updated the Firefox browser to Firefox 18.0.1 (US English). When Firefox was opened, the startup screen boldly stated that "this version of Firefox is unstable with mail.com".

Now I have an English version of Firefox that is unstable!

Re: I downloaded Firefox 18.0 for mail.com mailcom - 2.2. It appears to be only in German; how do I change language to be US English.

Firefox 18.0.1 is stable version

New User

Re: I downloaded Firefox 18.0 for mail.com mailcom - 2.2. It appears to be only in German; how do I change language to be US English.

I downloaded Firefox 18.0.1 (US English) again. I still get the opening dialog box stating that the Firefox version is not a supported version for the mail.com add-on, and I am redirected to mail.com web page to download supported Firefox version (the same German version I am unable to use).

I still am in an frustrating cycle of unsupported version of Firefox 18.0.1 with mail.com and a German version of Firefox 18.0 that does support the mail.com add-on.

Site Moderator

Re: I downloaded Firefox 18.0 for mail.com mailcom - 2.2. It appears to be only in German; how do I change language to be US English.

mail.com is giving you incorrect information. Please ignore their messages (they want you to use a customized version of Firefox to increase their revenues, but the vanilla Firefox 18.0.1 from the official site will work fine.

Uninstall Firefox, download from www.getfirefox.com, and install 18.0.1. Then if you still have trouble, reset Firefox. Refresh Firefox - reset add-ons and settings

Regular User

Re: I downloaded Firefox 18.0 for mail.com mailcom - 2.2. It appears to be only in German; how do I change language to be US English.

As of now, Firefox 18.0.1 is the current public release of Firefox.

New User

Re: I downloaded Firefox 18.0 for mail.com mailcom - 2.2. It appears to be only in German; how do I change language to be US English.

Since I am already a Premium mail.com user (have the premium service), there is no additional revenue mail.com will receive from me (as I use the premium login screen, I don't even see any of the mail.com ads).

Each time I open Firefox 18.0.1 now, I get the

After installation of Firefox 18.0 (US English version), I received the following opening dialogue window each and every time - as Firefox 18.0 is loading:

|------------------------------------------------------------------------------------------------| | Unsupported Combination | | | | You ended up with an unsupported combination of | | Firefox and MailCheck | | This is combination is known to cause errors. | | To avoid them, please install the corresponding | | Firefox version. | | You will now be taken to the install page. | | | | http://www.mail.com/browser/firefox/ | |------------------------------------------------------------------------------------------------|

(which is same German language Firefox 18.0 download that supports MailCheck add-on, but is only available in German).

And, the MailCheck add-on in Firefox 18.0.1 is not actually working (no error messages; but also no email alerts). I have downloaded all the MailCheck add-on updates I can find in my searches.

The problem persists.

New User

Re: I downloaded Firefox 18.0 for mail.com mailcom - 2.2. It appears to be only in German; how do I change language to be US English.

sorry that my attempts at creating a dialogue box image representation worked out so poorly - Firefox won't even permit me to make an actual screen image of the dialogue box.

Site Moderator

Re: I downloaded Firefox 18.0 for mail.com mailcom - 2.2. It appears to be only in German; how do I change language to be US English.

Please create a screenshot of the problem you're seeing by following the guide mentioned at How do I create a screenshot of my problem?.

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.