cancel
Showing results for 
Search instead for 
Did you mean: 

I cant post on the Mozilla Fireboard Community Support Forums, help.

Highlighted
New User

I cant post on the Mozilla Fireboard Community Support Forums, help.

I have used Firefox for a few years. I have an account with Mozilla and have posted on the Firefox community support forums over the years. I am now trying to get some help with Firebird, so I went to that forum. When I tired to post I got some popup box about satisfaction and twitter and facebook etc.. I am not a member at any of those sort of sites, do not visit them and have no intention of doing so.

So is this setup telling me I can not get any support with Thunderbird if I do not join? If so I guess I will have to find another program to handle email.

I do not understand the reason behind this happening or being required by Mozilla.

4 REPLIES
Support Forum Moderator

Re: I cant post on the Mozilla Fireboard Community Support Forums, help.

Fireboard? Firebird? Exactly which forum are you talking about? Like maybe the URL of that forum?

Site Moderator

Re: I cant post on the Mozilla Fireboard Community Support Forums, help.

you mention Firefox, Firebird and Thunderbird so what forum were you trying to login at?. A link would have helped.

Firebird was the name of browser we know as Firefox during versions 0.6 -0.7 (before it was Phoenix for 0.1 to 0.5) then it became Firefox as of 0.8 due to another open source app using the name Firebird already. Thunderbird is a email client and not a web browser.

The support forum for Thunderbird is at https://getsatisfaction.com/mozilla_messaging while the support forum for Firefox is here https://support.mozilla.org/questions/ where you posted this thread. These two forums do not share the same account as they are different forum software for starters.
New User

Re: I cant post on the Mozilla Fireboard Community Support Forums, help.

Sorry very busy and flustered. Let me restate it.

I have used Firefox for a few years. I have an account with Mozilla and have posted on the Firefox community support forums over the years. I am now trying to get some help with Thunderbird, so I went to that forum. When I tired to post I got some popup box about satisfaction and twitter and facebook etc.. I am not a member at any of those sort of sites, do not visit them and have no intention of doing so.

So is this setup telling me I can not get any support with Thunderbird if I do not join. I do not understand the reason behind this happening or being required by Mozilla.

I need some help with Thunderbird from Mozilla and can not seem to get it using the support forum.

Site Moderator

Re: I cant post on the Mozilla Fireboard Community Support Forums, help.

Well in order to post on https://getsatisfaction.com/mozilla_messaging you need to create a "Get Satisfaction account" account or the poster can instead sign in with their twitter/facebook/gmail/Windows Live/OpenID account instead as that forum does not allow Guest posting.

A active (unofficial) forum you can post at for Thunderbird (and also Firefox/SeaMonkey) help is at http://forums.mozillazine.org however you will need to create a forum account there. Note that new members first post there requires post approval before being seen by public due the forum targeted by spam run attempts.