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I cannot uninstall Firefox, either through Control Panel Add/Remove or by running helper.exe from Program Files.

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Grand Master Contributor

I cannot uninstall Firefox, either through Control Panel Add/Remove or by running helper.exe from Program Files.

Nothing happens when I click on REMOVE for Mozilla Firefox from the Add/Remove screen of Control Panel. I then tried to run helper.exe from the Mozilla Firefox folder in Program Files, but that wouldn't run either. Any suggestions?

This happened

Just once or twice

== When I tried to uninstall Firefox

1 ACCEPTED SOLUTION

Accepted Solutions
Grand Master Contributor

Re: I cannot uninstall Firefox, either through Control Panel Add/Remove or by running helper.exe from Program Files.

unistalled foxtab, however the window saying "want to add this pers. button to toolbar" no matter what I do I can't get it off , close firefox, remove or delete or get a new firefox download to replace it in the harddrive etc. Its locked up firefox and I have to use safari to access the web. how do I get this circular message etc. off ?

2 REPLIES
Grand Master Contributor

Re: I cannot uninstall Firefox, either through Control Panel Add/Remove or by running helper.exe from Program Files.

unistalled foxtab, however the window saying "want to add this pers. button to toolbar" no matter what I do I can't get it off , close firefox, remove or delete or get a new firefox download to replace it in the harddrive etc. Its locked up firefox and I have to use safari to access the web. how do I get this circular message etc. off ?

New Contributor

Re: I cannot uninstall Firefox, either through Control Panel Add/Remove or by running helper.exe from Program Files.

How can I uninstall Firefox 7 and remove it from be the preferred browser when I click on a link in an email, etc.?