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I cannot scroll using Firefox. I can scroll in I.E. and Chrome. This is a new problem. I've used Firefox for years.

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New Contributor

I cannot scroll using Firefox. I can scroll in I.E. and Chrome. This is a new problem. I've used Firefox for years.

Using my mouse pad scroll feature I cannot scroll in Firefox. I've been using Firefox for years and never had a problem before. I can scroll in Chrome and I.E. There are a few websites I can scroll in but not in Yahoo and several other sites. and I can't scroll on the page I'm typing this question on.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: I cannot scroll using Firefox. I can scroll in I.E. and Chrome. This is a new problem. I've used Firefox for years.

Try to modify the pref ui.trackpoint_hack.enabled on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.

Close and restart Firefox after changing the pref.


To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold (user set).
  • Preferences can be reset to the default via the right-click context menu if they are user set
  • Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean)
2 REPLIES
Site Moderator

Re: I cannot scroll using Firefox. I can scroll in I.E. and Chrome. This is a new problem. I've used Firefox for years.

Try to modify the pref ui.trackpoint_hack.enabled on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.

Close and restart Firefox after changing the pref.


To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold (user set).
  • Preferences can be reset to the default via the right-click context menu if they are user set
  • Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean)
New Contributor

Re: I cannot scroll using Firefox. I can scroll in I.E. and Chrome. This is a new problem. I've used Firefox for years.

Thanks for the reply. I fixed the problem myself. I uninstalled the whole program and then reinstalled it and I am now back to full operation.