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I cannot install Silverlight with my firefox browser. I get an error message stating my system will not support 64 bit silverlight.

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New Contributor

I cannot install Silverlight with my firefox browser. I get an error message stating my system will not support 64 bit silverlight.

I have a 64 bit system running Vista home premium 6.0.6002 and Firefox 5.0.1. Can I load SIlverlight to stream netflix?

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Site Moderator

Re: I cannot install Silverlight with my firefox browser. I get an error message stating my system will not support 64 bit silverlight.

hello zuzann, first of all please urgently update firefox and all your existing plugins - there were dozens of highly critical security vulnerabilities fixed since firefox version 5!

Update Firefox to the latest version

https://www.mozilla.org/plugincheck/

& regarding silverlight: you'd have to install the 32-bit version, since firefox is also a 32-bit application at the moment and won't work with plugins that are 64bit.

2 REPLIES
Site Moderator

Re: I cannot install Silverlight with my firefox browser. I get an error message stating my system will not support 64 bit silverlight.

hello zuzann, first of all please urgently update firefox and all your existing plugins - there were dozens of highly critical security vulnerabilities fixed since firefox version 5!

Update Firefox to the latest version

https://www.mozilla.org/plugincheck/

& regarding silverlight: you'd have to install the 32-bit version, since firefox is also a 32-bit application at the moment and won't work with plugins that are 64bit.

New Contributor

Re: I cannot install Silverlight with my firefox browser. I get an error message stating my system will not support 64 bit silverlight.

I had the same problem but found the fix!

https://support.mozilla.org/en-US/questions/935535#answer-383515

They said to 'reset' firefox. I followed the instructions and now I can watch Netflix with no problem.