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I cannot get rid of two firefox windows that say in one case that firefox is "running" and the latest version cannot finish downloading.

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I cannot get rid of two firefox windows that say in one case that firefox is "running" and the latest version cannot finish downloading.

When i double click on my firefox browser a warning comes up that the latest version of firefox cannot finish downloading as a version of firefox seems to be running and i need to close it down.However i don't understand if some version is running or where to shut it down. Further i recently ,on double clicking the firefox browser,got another window, after closing the warning in the first paragraph above,about PLUG INS that will not go away.So, i uninstalled the JAVA and QUICK TIME plugins that it said were "out of date" and attempted to update the ADOBE plug in that was also indicating it was out of date.I completed all the updating steps for ADOBE however the PLUG INS window still returns(without JAVA and QUICK TIME as they were uninstalled)saying ADOBE requires updating even though i did that.What can i do???

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Accepted Solutions
Site Moderator

Re: I cannot get rid of two firefox windows that say in one case that firefox is "running" and the latest version cannot finish downloading.

Do the following:

  1. Visit www.getfirefox.com, download Firefox 19.0.2 to your computer (Save) then restart your PC.
  2. After restarting your computer, then double-click the Firefox installer you just downloaded (Don't open Firefox). Update Firefox.
  3. Go to https://www.mozilla.org/en-US/plugincheck/ to update your plugins
1 REPLY
Site Moderator

Re: I cannot get rid of two firefox windows that say in one case that firefox is "running" and the latest version cannot finish downloading.

Do the following:

  1. Visit www.getfirefox.com, download Firefox 19.0.2 to your computer (Save) then restart your PC.
  2. After restarting your computer, then double-click the Firefox installer you just downloaded (Don't open Firefox). Update Firefox.
  3. Go to https://www.mozilla.org/en-US/plugincheck/ to update your plugins