cancel
Showing results for 
Search instead for 
Did you mean: 

I cannot get firefox to access any web pages, main menu appears frozen

Highlighted
New User

I cannot get firefox to access any web pages, main menu appears frozen

I have downloaded the most up to date firefox but cannot get the Start page to search for anything

1 REPLY
Site Moderator

Re: I cannot get firefox to access any web pages, main menu appears frozen

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See:


Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).