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I cannot find the Firefox tab to get to the option to add a Firefox sync account to my computer's desktop. Where is it?

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New Contributor

I cannot find the Firefox tab to get to the option to add a Firefox sync account to my computer's desktop. Where is it?

The online instructions say to click on the Foxfire tab at the top of the page. I can not find this tab. Where do I find this tab so I can create a sync account on my desktop?

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Shooting Star Contributor

Re: I cannot find the Firefox tab to get to the option to add a Firefox sync account to my computer's desktop. Where is it?

Hi skadish,

If you don't see the Firefox tab, you can just go to Tools > Options > Sync to set up our Sync account. The Firefox button can be enabled by going to View > Toolbars and enabling the Menu bar. You don't have to use the Firefox menu, it's more personal preference.

Hopefully this helps!

5 REPLIES
Shooting Star Contributor

Re: I cannot find the Firefox tab to get to the option to add a Firefox sync account to my computer's desktop. Where is it?

Hi skadish,

If you don't see the Firefox tab, you can just go to Tools > Options > Sync to set up our Sync account. The Firefox button can be enabled by going to View > Toolbars and enabling the Menu bar. You don't have to use the Firefox menu, it's more personal preference.

Hopefully this helps!

Support Forum Moderator

Re: I cannot find the Firefox tab to get to the option to add a Firefox sync account to my computer's desktop. Where is it?

New Contributor

Re: I cannot find the Firefox tab to get to the option to add a Firefox sync account to my computer's desktop. Where is it?

Hi Matt, Thank you so much for your clear instructions about how to solve my problem. The problem is solved. sk

New Contributor

Re: I cannot find the Firefox tab to get to the option to add a Firefox sync account to my computer's desktop. Where is it?

My menu bar is enabled on my laptop. I still cannot see this "Firefox button". I have been trying to "sync" bookmarks from my desktop to my new laptop. I cannot get my bookmarks to transfer from my sync account to my new laptop. I click "Options", "sync", "Manage account", "Reset sync", choose "Replace all data on this computer with my sync data". I have done this at least half a dozen times. Nothing happens.

Support Forum Moderator

Re: I cannot find the Firefox tab to get to the option to add a Firefox sync account to my computer's desktop. Where is it?

Hi Xylo, In order to see the Firefox button, the menu bar has to be disabled, not enabled. Smiley Wink

When setting up a new computer with an existing sync account, make sure the info from your other computer is actually being uploaded to the server. You can check by going to the address about:sync-log on your old computer.

Lastly, you're replying to a thread that is 5 months old. You should use https://support.mozilla.org/en-US/questions/new where volunteers can get more details about your setup.

Because this thread is so old and more people might start using it for their own questions, I'm going to lock it.