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I cannot download pdfs from FireFox on a Mac

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New User

I cannot download pdfs from FireFox on a Mac

Up until just a few days ago I could download pdfs from websites through Firefox. As far as I know I did not upgrade or change anything. I followed all of the tutorials, the Troubleshooting Information tips, deleted profile.ind files, added the PDF viewer 0.6.39 and that does not work.

I am on a Mac, OS 10.6.8

Firefox 17

6 REPLIES
Site Administrator

Re: I cannot download pdfs from FireFox on a Mac

Hi elaineret,

What happens when you're trying to download PDFs, do you get an error message? Does it happen with only one website or more? It would be great if you could provide a little more details, they will be very helpful in understanding your issue.

Thanks!

New User

Re: I cannot download pdfs from FireFox on a Mac

Basically what happens is the link to the pdf resolves as a url, but the pdf does not download or appear. So if I click on a link that is a pdf link, I get the complete url, but no pdf.

This is not restricted to one particular site, it is universal.

In Safari all links and pdf downloads work fine.

Site Moderator

Re: I cannot download pdfs from FireFox on a Mac

You can disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.

New User

Re: I cannot download pdfs from FireFox on a Mac

Have tried all solutions i can find in this and other forums but since upgrading to mt lion can only read pdfs online but not open or download them in firefox - no issues with same sites/pdfs in safari, Any clues? Thank u

Site Moderator
New User

Re: I cannot download pdfs from FireFox on a Mac

Thank you Cor-el. Installed the Schubert plugin and ctrl click it to then open adobe reader, then save that. Tah